SHIPPING & RETURNS
At Portlandvan, we understand the importance of getting your van parts quickly and efficiently. We offer various shipping methods to make sure that your order arrives on time. Our packaging is designed to ensure that your van parts arrive in perfect condition. Shipping costs are calculated at checkout based on the weight and size of your order. We strive to make the shipping process as transparent and hassle-free as possible.
All orders over $99 will ship for free within the United States (excluding Alaska and Hawaii). Most standard orders will ship via UPS Ground.
RETURN & EXCHANGE POLICY
At Portlandvan, we want our customers to be completely satisfied with their purchase. If for any reason you are not satisfied with your van parts, we offer hassle-free returns and exchanges. Please contact us within 30 days of receiving your order to initiate a return or exchange. We will provide you with a return shipping label and instructions on how to return your order. Once we receive your return, we will process your refund or exchange as quickly as possible. Please note that shipping costs are non-refundable.
All items that are being returned must be in unused condition. If there are damages to the item you may be subject to a restocking/damage fee.